{"id":14474,"date":"2020-08-19T07:40:26","date_gmt":"2020-08-19T07:40:26","guid":{"rendered":"https:\/\/wpbingosite.com\/wordpress\/mafoil\/?page_id=14474"},"modified":"2023-05-15T06:46:07","modified_gmt":"2023-05-15T04:46:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/mafoi.shop\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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Frequently Asked Questions<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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01. Order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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When will I receive my order?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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When you place your order, a shipping date is indicated. This same delivery time will also be mentioned in the order confirmation. Therefore, the shipping date displayed on the website will never differ from the one indicated in the order confirmation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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I now notice a longer delivery time for (part of) my order. How can I cancel it?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If the order has a longer delivery time than you initially expected, you can of course cancel (part of) the order. To do so, please contact our customer service. They will take care of canceling the order for you. The purchase amount will be refunded to your bank account within two working days. Please note that once an order has been shipped, it can no longer be canceled.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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When will I receive the invoice for my order?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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After paying for your order, you will not automatically receive an invoice. If you wish to receive an invoice, you have two options. The first is to access your account on our online store. By logging into your account, you can view your orders and download the invoice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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02. Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What shipping methods are available?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We offer different shipping methods to meet your needs. Despite free shipping costs, we ensure that your order is shipped securely and reliably. The available delivery options will be displayed during the ordering process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I track my order online?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Absolutely! Once your order is shipped, you will receive a confirmation email containing a tracking number. This number will allow you to monitor the progress of your package in real-time on the carrier’s website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What are the estimated delivery times?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Delivery times vary depending on your destination and current circumstances. While we strive to deliver your order as quickly as possible, please note that there may be unforeseen delays beyond our control. Estimated delivery times will be provided during the checkout process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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03. Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you sell authentic products?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, we offer a wide selection of authentic and original products from renowned brands. We are committed to providing you with high-quality items that meet industry standards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Do you also sell non-authentic products?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, in order to offer more affordable options to our customers, we also provide products that are not authentic. These items are carefully selected and meet our quality criteria. Each product description clearly states if it is a non-authentic product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How can I tell if a product is non-authentic?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In the description of each non-authentic product, we clearly specify that it is a substitute product or a more affordable alternative. We also highlight the specific characteristics of these products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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04. Product Quality<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Is the quality of non-authentic products guaranteed?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, we ensure that the non-authentic products we offer meet our quality requirements. We make sure they are made with durable materials and provide a satisfactory experience for our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I return a non-authentic product?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, you can return a non-authentic product in accordance with our return policy. Please refer to our refund and return policy for detailed information on the conditions for returning products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How can I tell if a product is authentic?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Each authentic product comes with an authenticity guarantee provided by the manufacturer or official supplier. Additionally, the description of each product clearly states that it is authentic and specifies its unique characteristics.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Questions fr\u00e9quentes 01. Commande Quand vais-je recevoir ma commande ? Lorsque vous passez votre commande, une date d’exp\u00e9dition est indiqu\u00e9e. Cette m\u00eame dur\u00e9e de livraison sera \u00e9galement mentionn\u00e9e dans la confirmation de commande. Ainsi, la date d’exp\u00e9dition affich\u00e9e sur le site web ne sera jamais diff\u00e9rente de celle indiqu\u00e9e dans la confirmation de commande. Je […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14474","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently Asked Questions - MaFoi.shop<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - MaFoi.shop\" \/>\n<meta property=\"og:description\" content=\"Questions fr\u00e9quentes 01. Commande Quand vais-je recevoir ma commande ? Lorsque vous passez votre commande, une date d’exp\u00e9dition est indiqu\u00e9e. Cette m\u00eame dur\u00e9e de livraison sera \u00e9galement mentionn\u00e9e dans la confirmation de commande. 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